keyboard_arrow_down Are the patients verified? Is it genuine?
All campaigners at Ketto.org are required to enter an agreement to raise funds for the listed beneficiary only. Before starting a campaign, they undergo a rigorous verification process which involves the submission of legal identity proofs, medical documents and more. All fundraisers are 'Ketto Assured' and they protect the donor's interest as well.
keyboard_arrow_down I'm unable to find information about the patient. Where will I find it?
Most of the information such as name, age, location, disease, hospital name is mentioned in the story itself. To verify the medical details, please find the attached medical document that mentions the amount needed. If you have any doubts, click on the 'Contact' button and raise your query.
keyboard_arrow_down How can I contact the patient?
You can click on the 'Contact' button beside the beneficiary's name to convey your message. Due to safety reasons and privacy concerns, we do not share these personal details.
keyboard_arrow_down Does Ketto accept some support for this campaign ?
Ketto connects people to causes they care about, empowering both campaigners and supporters. With a community of 5 million (and growing!), we are committed to providing the best possible service at every stage. To do that, we include a small fee on campaigns to cover the cost of excellent customer support and hope that you will support our journey too.
keyboard_arrow_down I have a great suggestion to help the patient. How can I contact them?
By clicking on the 'Contact' button, you can share any useful information with the patient's family.
keyboard_arrow_down What are the modes of payment I can use to help the patient?
We offer a variety of payment options to make the donation process simple and seamless. You can donate by payment modes such as PayTM & other wallets, Debit Card, Credit Card, Net Banking. For donations outside India, you can donate via Credit card.
keyboard_arrow_down What is the minimum amount I can donate?
The minimum amount to donate is Rs. 100. To donate less than Rs. 100, please use the PayTM. (Minimum donation outside India is $25)
keyboard_arrow_down Is my payment/transaction secured when I'm donating?
All Payments are secured via 128-bit encryption. Ketto assures you that the information you provide is completely protected and that your donations are safe. Our secure-server software encrypts all your personal information like name, number, email and address. If you wish to maintain anonymity, you can click on 'Anonymous' while donating.
keyboard_arrow_down How can I get updates about the patient?
The campaigner will give timely updates about the patient's health as and when they post on the fundraiser page. Donors will receive updates of how the funds are being used for the treatment. They will receive these updates on the email IDs and phone numbers (SMS) that were mentioned at the time of donation.
About Ketto
Ketto.org is an online crowdfunding platform that supports the treatment of various poor & needy patients especially children. Since many of them are unable to afford their life-saving bills, the power of crowdfunding helps make it happen. Till date, Ketto with the help of 72,00,000+ generous donors like you who contributed towards the medical cause managed to save the lives of 90,000+ patients. We've raised Rs. 1100+ Crore that helped pay for the crucial treatment of patients suffering from Cancer, heart-diseases, Thalassemia, transplants & more.
checkOur team follows a rigorous and stringent procedure to check the genuineness of every campaign, ensuring a trustworthy crowdfunding experience.
checkPayment process and donors’ data is completely secured and encrypted
Process
1. Patient seeks care
Kapila is brought to one of our medical partners
2. Medical Partner submits Patient’s case to Ketto
Kapila’s profile is sent to us. We review and approve the case and start fundraising for Kapila.
3. Donors fund Patient’s care
Generous people like you provide generous donations which is provided directly to our medical partner for Kapila’s care.
4. Get notified on your Donation Impact
Medical Partner and Patient’s family provide a post treatment update on Kapila and we send it to his/her donors.